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CH

Chris

Senior Director Competitive Intelligence·Zendesk
InfluencerWarm
Overall
7
Decision-maker
7
Title relevance
7
Engagement
6
Urgency
5

Reach

No reach captured.

Recommended approach

Given your recent acquisitions (Forethought, Local Measure, HyperArc) and AI-first pivot, I'd like to share how leading CX platforms use real-time buyer intelligence to accelerate competitive wins.

Outreach angle

Given your recent acquisitions (Forethought, Local Measure, HyperArc) and AI-first pivot, I'd like to share how leading CX platforms use real-time buyer intelligence to accelerate competitive wins.

Pain points

  • Fragmented customer journey data across support and sales touchpoints
  • Need for intent signals to identify competitive displacement opportunities
  • Scaling sales intelligence across complex go-to-market motions

Why this fit

Zendesk is a major B2B SaaS company ($1.5B+ revenue) that would be a high-fit ICP for sales intelligence tools to power their GTM and sales teams. While Zendesk is primarily a CX platform, Chris as Senior Director of Competitive Intelligence represents a strategic contact who would understand the value of sales intel for competitive positioning.

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